
Living Wage, Cost-of-Living Pressures & Emerging Retailer Expectations
Get in Front of the Living Wage Conversation
Living wage is becoming part of the conversation with retailers, investors and ethical sourcing programs, and businesses that understand it early can respond with confidence. Globally, living wage is moving from a nice-to-have to a due diligence expectation.
This course explains living wage concepts and benchmark approaches, and how modern slavery and ethical trade frameworks encourage movement towards decent and sustainable pay. You’ll learn how living wage differs from minimum wage, what is driving expectations, which methodologies and benchmarks are commonly used, and what practical steps small and medium businesses can take without over-committing. You’ll also learn how to communicate progress and limitations transparently with stakeholders.
Who Should Enrol
- Business Owners and General Managers: Leaders deciding how their business responds to living wage expectations.
- HR and Payroll Managers: Personnel responsible for pay structures and workforce costs.
- Ethical Sourcing and Sustainability Coordinators: Staff who respond to retailer, investor and customer questions about wages.
- Compliance and Quality Assurance Teams: Those who prepare evidence for ethical trade and due diligence requirements.
Accreditation
- Certification: This is a non-accredited professional development course. Participants who successfully complete all assessment activities will receive a certificate of completion.
- RTO details: Training is delivered by AUS-QUAL Training, brought to you by AUS-MEAT Limited (RTO Number: 7085).
What You Will Learn
By the end of this course, you will be able to:
- Understand the difference between minimum wage and living wage.
- Recognise the retailer, investor and ethical sourcing expectations driving change.
- Understand commonly used living wage methodologies and benchmarks.
- Assess how living wage considerations may apply to your business and workforce.
- Identify practical steps SMEs can take without over-committing.
- Communicate progress and limitations transparently with stakeholders.
Course Topics & Core Skills
- Living Wage and Minimum Wage: What the difference is.
- Drivers of Change: Global and local drivers, including retailers, investors and NGOs.
- Methodologies and Benchmarks: Common methodologies and benchmarks.
- Practical Steps: Practical steps SMEs can take without over-committing.
- Communication: How to communicate transparently with stakeholders.
Why This Training Matters in Industry
Clause 5 of the ETI Base Code covers living wages, and retailers, investors and NGOs are among the drivers behind growing expectations on this issue. A living wage is generally understood as the wage level necessary to afford a decent standard of living for workers and their families, which is a different question from the legal minimum.
Understanding that difference, and knowing which benchmarks and methodologies are commonly used, lets you decide how to respond at a pace that suits your business. Being able to explain your progress and limitations transparently is what builds credibility with stakeholders.
Delivery Format
- Delivery: Online and self-paced, through our learning portal.
Assessment Requirements
- Assessment: Multiple choice and short answer questions.
Entry Requirements
- Prerequisites: None.
- Language Proficiency: No specific language, literacy or numeracy requirements.
What’s Included
- Learning Resources: All learning material is supplied through our learning portal.
- Tuition: A trainer is available to answer any questions you have along the way.
- Certification: A certificate of completion is issued once you successfully complete the course.
Frequently Asked Questions
What is the difference between a living wage and a minimum wage?
Does this course tell me what living wage my business should pay?
Is this course nationally recognised?
How long do I have to complete it?
When will I receive my certificate?
What happens if I don’t pass?
Can my employer enrol multiple staff?
What is the refund policy?
What is the refund policy?
Upcoming Course Dates
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Principles and applications of HACCP (FBPFSY3002, FBPFSY5001)
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Social Compliance Auditor Training
Get in Touch
Have questions? Send us a message and we’ll get back to you within 24 hours.



