
Psychosocial Hazards & Worker Wellbeing
Build a Workplace Where People Are Respected and Supported
Stress, bullying and harassment are risks that can be managed, and managing them well supports both your people and your business. Australian workplace health and safety reforms, alongside growing expectations in New Zealand, mean businesses must take an active approach to managing psychosocial risks.
This course links your legal responsibilities with the worker wellbeing expectations found across ETI, SMETA and Fair Farms, including dignity, respect and freedom from harsh treatment. You’ll learn how to identify psychosocial risks, put consultation, reporting and support processes in place, and use early intervention to support wellbeing, productivity and employee retention.
Who Should Enrol
- Business Owners and Senior Managers: Leaders with legal and ethical responsibilities for managing psychosocial risks.
- HR Professionals: Personnel who handle workplace concerns and run consultation, reporting and support processes.
- WHS, Quality and Compliance Coordinators: Staff responsible for health and safety systems and for audit readiness across ethical sourcing and social compliance programs.
- Supervisors and Team Leaders: Those who manage workloads, working relationships and worker concerns day to day.
Accreditation
- Certification: This is a non-accredited professional development course. Participants who successfully complete all assessment activities will receive a certificate of completion.
- RTO details: Training is delivered by AUS-QUAL Training, brought to you by AUS-MEAT Limited (RTO Number: 7085).
What You Will Learn
By the end of this course, you will be able to:
- Understand psychosocial hazards and why they matter.
- Recognise legal and ethical responsibilities for managing psychosocial risks.
- Identify risks relating to stress, bullying, harassment, discrimination and unreasonable work demands.
- Establish effective consultation, reporting and worker support processes.
- Use early intervention to support wellbeing, productivity and employee retention.
Course Topics & Core Skills
- Psychosocial Hazards: What psychosocial hazards are and why they matter.
- Legal and Ethical Duties: Your duties for managing psychosocial risks.
- Risks at Work: Bullying, harassment, discrimination and unreasonable work demands.
- Consultation and Support: Consultation, reporting, support and early intervention.
- Wellbeing and Performance: Linking wellbeing to productivity and retention.
Why This Training Matters in Industry
Psychosocial hazards are hazards that may cause psychological harm. They can arise from the way work is designed and managed, the work environment and workplace interactions or behaviours. Australia’s model WHS Regulations require businesses to eliminate psychosocial risks or, where that is not reasonably practicable, minimise them so far as is reasonably practicable. Businesses must also consult their workers about health and safety.
In New Zealand, the Health and Safety at Work Act 2015 defines health as physical and mental health, and businesses must manage psychosocial risks. Understanding these responsibilities, and building early intervention and support into everyday practice, helps protect your workers and supports the wellbeing expectations found across ETI, SMETA and Fair Farms.
Delivery Format
- Delivery: Online and self-paced, through our learning portal.
Assessment Requirements
- Assessment: Multiple choice and short answer questions.
Entry Requirements
- Prerequisites: None.
- Language Proficiency: No specific language, literacy or numeracy requirements.
What’s Included
- Learning Resources: All learning material is supplied through our learning portal.
- Tuition: A trainer is available to answer any questions you have along the way.
- Certification: A certificate of completion is issued once you successfully complete the course.
Frequently Asked Questions
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Upcoming Course Dates
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Principles and applications of HACCP (FBPFSY3002, FBPFSY5001)
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Social Compliance Auditor Training
Get in Touch
Have questions? Send us a message and we’ll get back to you within 24 hours.



